Unlimited downloading privileges removed immediately upon subscription cancellation
We are aware of a bug in our system which is causing some people to have their unlimited downloading privileges removed immediately when they cancel their subscription, instead of at the end of the term. If this happens to you, please contact us, and we will make sure to get everything sorted out, and give you some extra unlimited downloading time to make up for the mistake. We are working to find and fix this bug--thanks for your understanding!