Knowledge Base

  1. Getting Started 

    1. How does Pixel Scrapper work?
    2. Purchase unlimited downloads
    3. Subscriber and Patron status explained
    4. License/Terms of Use
    5. What software should I use for digital scrapbooking?
  2. General Troubleshooting 

    1. Not receiving welcome confirmation email
    2. Trouble logging in
    3. General tip to fix many problems: update or reset your web browser
    4. Not seeing images on PixelScrapper.com
    5. How to re-download an item
  3. Subscription FAQs 

    1. How does the monthly billing cycle work? When does the month begin and end?
    2. Does a commercial use subscription include personal use?
    3. How to upgrade from pu subscription to cu subscription?
    4. How to upgrade subscription from monthly to yearly payment?
    5. How to update your billing/payment information
  4. Subscription Trouble 

    1. Clicking "Purchase" is not taking me to PayPal
    2. Unlimited downloading privileges removed immediately upon subscription cancellation
    3. Subscription unexpectedly canceled
  5. Weekly Bundle Sales 

    1. Access Denied when trying to download sale bundle
  6. FreeDigitalMinikit.com 

    1. How do I download the weekly free mini kit from FreeDigitalMinikit.com?
    2. Free Digital Minikit download not working
  7. All articles 

    1. Not receiving welcome confirmation email
    2. How does the monthly billing cycle work? When does the month begin and end?
    3. How does Pixel Scrapper work?
    4. How do I download the weekly free mini kit from FreeDigitalMinikit.com?
    5. Access Denied when trying to download sale bundle

Feedback and Knowledge Base